These Terms & Conditions govern your use of sbet11, including account registration, deposits, withdrawals, bonuses, game participation, and all other services provided by the platform. Please read this document carefully before using any part of the sbet11 service.
The following cards summarise the most important points in these Terms & Conditions. They do not replace the full legal text — please read the complete clauses below.
You must be at least 21 years of age and a resident of Indonesia to register and use sbet11. sbet11 strictly prohibits account registration by minors. Age verification may be requested at any time as part of the KYC process.
All transactions are processed natively in Indonesian Rupiah (IDR / Rp). Deposits via BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, OVO, DANA, GoPay, ShopeePay, and LinkAja are supported. Withdrawals are processed to verified accounts only.
All promotional bonuses are subject to wagering requirements published at the time of the offer. Bonus abuse, multi-accounting, and collusion are strictly prohibited and may result in immediate account suspension and forfeiture of funds.
sbet11 applies 256-bit SSL encryption to all data transmissions. Identity verification (KYC) is required before any withdrawal is processed. You are responsible for maintaining the confidentiality of your login credentials.
sbet11 is committed to responsible gaming. Deposit limits, session time-outs, and self-exclusion tools are available in every account dashboard. Players who feel their gambling is becoming problematic are encouraged to contact support immediately.
These Terms & Conditions are governed by applicable international online gaming law and the licensing jurisdiction under which sbet11 operates. Disputes are subject to binding arbitration under the rules of the relevant licensing authority.
In these Terms & Conditions, unless the context otherwise requires, the following terms shall have the meanings assigned to them below:
| Term | Definition |
|---|---|
| "sbet11" | The online gaming and sportsbook platform accessible at https://sbet11.bet, operated by the sbet11 gaming group and its licensed entities. |
| "Platform" | The sbet11 website, all associated web pages, mobile-optimised interfaces, APIs, and any software or services made available through https://sbet11.bet. |
| "You" / "Player" / "Member" | Any natural person who accesses, registers on, or uses any part of the sbet11 Platform. |
| "Account" | The individual registered account created by a Player on the sbet11 Platform, identified by a unique username and secured by a password. |
| "Wallet" | The IDR-denominated balance held within a Player's sbet11 Account, reflecting deposited funds, winnings, bonus credits, and pending withdrawals. |
| "Bonus Funds" | Any promotional credits, free bet allocations, cashback amounts, or other non-cash incentives credited to a Player's Account by sbet11 under an active promotion. |
| "Wagering Requirement" | The total sum that a Player must wager using Bonus Funds before those funds become eligible for withdrawal, expressed as a multiplier (e.g., 30x) of the bonus amount. |
| "KYC" | Know Your Customer — the identity and address verification process that sbet11 may require a Player to complete before processing withdrawals or at any other time deemed appropriate by sbet11. |
| "Prohibited Jurisdiction" | Any country, territory, or region in which access to or use of the sbet11 Platform is prohibited by applicable law, regulation, or licensing condition. |
| "Real Money Play" | Any game, bet, or wager placed using funds held in the real-money balance of a Player's Wallet, as distinct from play using Bonus Funds only. |
By accessing the sbet11 Platform, creating an Account, making a deposit, placing a wager, or claiming any bonus or promotion, you confirm that you have read, fully understood, and unconditionally agreed to these Terms & Conditions, together with sbet11's Privacy Policy and Responsible Gaming Policy, each of which is incorporated into these Terms & Conditions by reference.
These Terms & Conditions constitute the entire agreement between you and sbet11 with respect to your use of the Platform and supersede all prior agreements, representations, or understandings, whether written or oral, relating to that subject matter.
If you access the sbet11 Platform on behalf of a third party, you represent and warrant that you have the authority to bind that party to these Terms & Conditions. In all cases, "you" refers to the natural person using the Platform, and sbet11 will hold the individual account holder personally responsible for compliance with these terms.
Access to and use of the sbet11 Platform is subject to the following eligibility requirements, all of which must be satisfied at the time of registration and continuously throughout the duration of your membership:
To access Real Money Play on sbet11, you must create a registered Account. The registration process requires you to provide accurate, complete, and current personal information, including your full legal name, date of birth, residential address in Indonesia, email address, and a mobile phone number registered in Indonesia. You warrant that all information provided at registration is truthful and up to date.
You are responsible for selecting a secure password and for maintaining the confidentiality of your login credentials at all times. You must not share your username or password with any third party. sbet11 will never ask you to disclose your password through any channel, including live chat or email. Any activity conducted under your Account credentials — whether or not authorised by you — is your responsibility. If you suspect that your credentials have been compromised, you must notify sbet11 support immediately via live chat.
sbet11 operates a Know Your Customer (KYC) verification process. Before processing any withdrawal, and at any other time deemed necessary by sbet11, you may be required to submit documentation to verify your identity, age, and address. Acceptable documents include, but are not limited to: a government-issued national identity card (KTP), passport, or driver's licence for identity verification; a recent utility bill, bank statement, or government-issued correspondence showing your residential address in Indonesia for address verification. sbet11 reserves the right to request additional documentation at its discretion. Failure to complete KYC verification within a reasonable time period will result in withdrawal requests being placed on hold and, ultimately, Account suspension.
You must notify sbet11 promptly if any registered information changes, including changes to your residential address or payment method details. sbet11 accepts no liability for delays in processing deposits, withdrawals, or communications arising from inaccurate or outdated Account information.
sbet11 accepts deposits exclusively in Indonesian Rupiah (IDR). All funds deposited into your sbet11 Wallet are held in your Account balance and are available for Real Money Play immediately upon confirmation of the transaction. sbet11 does not charge fees on deposits; however, your payment provider may apply its own fees, for which sbet11 accepts no responsibility.
The following payment methods are currently accepted for deposits on sbet11:
Minimum and maximum deposit thresholds are set per payment method and are displayed at the point of deposit in the sbet11 cashier. These thresholds may be updated from time to time without advance notice. As a general reference, the minimum deposit via e-wallet is Rp 10.000, and the minimum bank transfer deposit is Rp 25.000. Maximum single-transaction deposit limits vary by payment method and account verification status.
You warrant that all funds deposited into your sbet11 Account are from a legitimate source and are not the proceeds of any criminal activity. sbet11 is required to report suspicious transactions to the relevant regulatory authorities. Deposits made from payment instruments that are not registered in your own name may be rejected, and the corresponding Account may be suspended pending investigation.
You may request a withdrawal of Real Money funds from your sbet11 Wallet at any time, subject to the conditions set out in this clause. Withdrawal requests are processed in IDR to a verified payment method registered in your own name. sbet11 does not process withdrawals to third-party accounts, payment instruments belonging to other persons, or anonymous payment methods.
sbet11 reserves the right to conduct additional security checks on withdrawal requests, including but not limited to requesting additional KYC documentation, confirming the source of deposited funds, or temporarily placing a withdrawal on hold pending a fraud or collusion investigation. Players will be notified via live chat or email if a withdrawal is placed on hold and will be advised of the steps required to release it.
If your Account remains inactive (no login, deposit, withdrawal, or wager) for a continuous period of 12 months, sbet11 may classify it as dormant. Dormant accounts may be subject to an administrative maintenance fee of Rp 10.000 per month, deducted from the remaining balance, until the balance reaches zero or the account is reactivated. Players will receive notification prior to any dormancy fee being applied.
sbet11 offers a range of promotional incentives to both new and existing Players, including but not limited to welcome bonuses, reload bonuses, free spins, cashback offers, and seasonal promotions tied to events such as Idul Fitri (Lebaran), Ramadhan, and Indonesian Independence Day (17 August). All bonuses are subject to the specific terms published at the time of the promotion and the general conditions set out in this clause.
Unless a promotion explicitly states otherwise, all Bonus Funds are subject to a wagering requirement that must be satisfied before the bonus balance is eligible for withdrawal. The wagering requirement is expressed as a multiplier applied to the bonus amount (e.g., a 30x wagering requirement on a Rp 100.000 bonus means you must wager a total of Rp 3.000.000 before withdrawal eligibility is granted). Wagering requirements apply to Bonus Funds and do not apply to separately held real-money balances unless specified in the promotion terms.
Different game categories contribute to wagering requirements at different rates. As a general rule, slots contribute 100%, live casino table games (Baccarat, Roulette, Blackjack) contribute between 10% and 20%, sportsbook wagers contribute between 50% and 100% depending on odds, and togel (Indonesia's traditional numbers lottery) draw bets contribute 50%. Specific contribution rates for each product are published in the relevant promotion's terms and conditions.
The following behaviours constitute Bonus Abuse and are strictly prohibited:
sbet11 reserves the right to void all Bonus Funds and associated winnings, suspend or permanently close the Account, and withhold any remaining balance pending investigation in cases where Bonus Abuse is identified.
All casino games, sportsbook markets, togel draw markets, fish shooting arcade games, and any other wagering products available on sbet11 are governed by their individual game rules, which are accessible from within the relevant game interface or market listing. In the event of a conflict between an individual game rule and these Terms & Conditions, these Terms & Conditions shall prevail, except where the individual game rule is expressly incorporated as a supplement to these Terms & Conditions.
Sportsbook bets are accepted subject to the applicable odds and market rules at the time of bet placement. sbet11 reserves the right to void, suspend, or restrict any sportsbook market at any time, including where: the event is cancelled or abandoned; there is evidence of market manipulation or match-fixing; technical errors have resulted in incorrect odds being published; or a bet has been placed in breach of these Terms & Conditions. Mix parlay (accumulator) bets are void if one or more legs are voided, and the bet is settled as an accumulator with the remaining valid legs unless the promotion or market rules state otherwise.
Live casino games are streamed in real time from studios operated by Evolution Gaming, Pragmatic Play Live, and other licensed game providers. In the event of a disconnection during a live game round, sbet11's system will attempt to complete the round based on the last confirmed game state. Where a complete resolution cannot be determined, the affected bet will be voided and the staked amount returned to the Player's Wallet. sbet11 is not responsible for disconnections attributable to the Player's own network, device, or internet service provider.
All slot and random number generator (RNG) casino games on sbet11 operate using certified, provably fair random number generation. Return-to-player (RTP) percentages are published in the relevant game information panel. sbet11 does not manipulate game outcomes. If a game round is interrupted, the round will either be completed automatically upon reconnection or voided, depending on the game provider's technical specifications.
The following conduct is strictly prohibited on the sbet11 Platform and constitutes a material breach of these Terms & Conditions:
All content on the sbet11 Platform — including but not limited to the sbet11 name, logo, trademarks, service marks, website design, graphics, game interfaces, text, software, code, and all other materials — is the exclusive property of sbet11 or its licensed content providers and is protected by applicable intellectual property laws.
You are granted a limited, personal, non-exclusive, non-transferable, revocable licence to access and use the Platform for the purpose of personal entertainment in accordance with these Terms & Conditions. This licence does not permit you to copy, reproduce, redistribute, publish, upload, frame, translate, adapt, create derivative works from, or commercially exploit any content from the Platform without sbet11's express prior written consent.
Game content displayed on sbet11 (including slot titles from Pragmatic Play, NetEnt, Microgaming, Pocket Games Soft, and Spribe) remains the intellectual property of the respective game studios and is licensed to sbet11 for display on the Platform. sbet11 does not transfer any rights in third-party game content to Players.
sbet11 collects, processes, stores, and uses your personal data in accordance with its Privacy Policy, which is incorporated into these Terms & Conditions by reference. By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.
sbet11 collects personal data including, but not limited to, your full name, date of birth, residential address in Indonesia, email address, mobile phone number, payment method details, device identifiers, IP address, and behavioural data relating to your use of the Platform. This data is used for account management, payment processing, KYC verification, fraud prevention, regulatory compliance, customer support, and marketing communications where you have provided consent.
sbet11 applies 256-bit SSL/TLS encryption to all data transmissions between your device and sbet11 servers. Passwords are stored using industry-standard salted cryptographic hashing. sbet11 will never share your personal data with third parties for their independent marketing purposes without your explicit consent.
sbet11 is strongly committed to responsible gaming and the welfare of all Players. Gambling is intended to be an entertaining leisure activity, and sbet11 provides a range of tools to help Players manage their gambling behaviour and maintain control. All responsible gaming tools are accessible directly from the account dashboard at no cost.
If you believe your gambling is becoming harmful to yourself or others, sbet11 strongly encourages you to use the self-exclusion tool and to seek professional support. sbet11's Indonesian-speaking support team is trained to assist with self-exclusion requests and can provide referral information for professional counselling services. Contact support via live chat at any time, available 24/7 (WIB default).
To the fullest extent permitted by applicable law, sbet11, its directors, officers, employees, agents, licensors, and service providers shall not be liable to you or any third party for any indirect, incidental, special, consequential, punitive, or exemplary damages arising out of or in connection with your use of, or inability to use, the sbet11 Platform, even if sbet11 has been advised of the possibility of such damages.
Without limiting the generality of the foregoing, sbet11 expressly disclaims liability for:
Where liability cannot be excluded under applicable law, sbet11's total aggregate liability to you for any and all claims arising out of or in connection with these Terms & Conditions shall not exceed the total amount deposited by you into your sbet11 Account in the 30-day period immediately preceding the event giving rise to the claim.
sbet11 reserves the right to suspend, restrict, or permanently close any Account at any time and without prior notice where sbet11 reasonably suspects or determines that:
Upon permanent Account closure for cause, sbet11 reserves the right to void all pending bets, forfeit all Bonus Funds and associated winnings, and withhold any remaining real-money balance pending investigation. Where no misconduct is established following investigation, any remaining real-money balance (net of applicable fees) will be returned to you via a verified payment method.
You may request voluntary closure of your Account at any time by contacting sbet11 support via live chat. Prior to closure, all pending withdrawal requests will be processed in accordance with Clause 6. Voluntary Account closure does not affect any outstanding obligations you may have to sbet11 under these Terms & Conditions.
sbet11 reserves the right to amend, update, or replace these Terms & Conditions at any time. The most current version of these Terms & Conditions will always be available at https://sbet11.bet/terms-conditions and will display the date on which it was last updated at the top of the page.
Where sbet11 makes a material change to these Terms & Conditions — meaning a change that materially affects your rights or obligations — sbet11 will provide notice via a prominent announcement on the Platform or via the email address registered to your Account, where practicable, at least 7 days before the change takes effect. Non-material updates (such as typographical corrections, clarifications that do not change the substantive meaning of a clause, or updated contact details) may be made without advance notice.
Your continued use of the sbet11 Platform following the effective date of any amendment constitutes your acceptance of the updated Terms & Conditions. If you do not agree to the amended terms, you must discontinue use of the Platform and contact support to close your Account.
These Terms & Conditions and all matters arising out of or in connection with them shall be governed by and construed in accordance with the laws of the licensing jurisdiction under which sbet11 holds its operating licence. sbet11 operates as a licensed and regulated online gaming platform under an internationally recognised gaming authority; the specific licensing details are available upon request via the sbet11 support team.
In the event of any dispute between you and sbet11 arising out of or in connection with these Terms & Conditions, your Account, any wager, bonus, payment, or other Platform matter, you should first attempt to resolve the dispute informally by contacting sbet11 customer support via live chat. sbet11 will endeavour to resolve all support inquiries within 48 hours of receipt.
If an informal resolution cannot be reached within 14 days, either party may escalate the matter to formal dispute resolution. Formal disputes are subject to binding arbitration under the rules of the relevant dispute resolution body designated by sbet11's licensing authority. The language of arbitration proceedings shall be English. The arbitrator's decision shall be final and binding on both parties and may be enforced in any court of competent jurisdiction.
To the extent permitted by applicable law, you and sbet11 each waive any right to participate in class-action proceedings or any other form of consolidated or representative action. All disputes must be brought in an individual capacity only.
If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of the sbet11 Platform, please contact the sbet11 support team through one of the following channels:
sbet11's customer support team is available around the clock, every day of the year, including Indonesian national holidays such as Idul Fitri, Idul Adha, and Indonesian Independence Day (17 August). Support hours default to WIB (UTC+7), but agents are available to assist Players in all Indonesian time zones, including WITA (UTC+8) and WIT (UTC+9).
Now that you've reviewed our Terms & Conditions, you're all set to enjoy Indonesia's most trusted online casino and sportsbook. Browse our full game library, explore the sportsbook, or log in to your account to get started.